Terms & Conditions

By using this website you are accepting all the terms of this disclaimer notice. If you do not agree with anything in this notice you should not use this website. Information on this web site is for peer support purposes only.

The information provided by Australian Kunzea Pty Ltd is with the understanding that Australian Kunzea Pty Ltd is not engaged in rendering professional medical services or advice and should not replace necessary medical consultations with a qualified health professional to meet your individual health or medical needs, or those of your loved ones.

Links to other websites are provided for the convenience of users. We are unable to provide any warranty regarding the accuracy or completeness of the content of such sites, or the reliability, quality or effectiveness of any products provided through external websites. A link to an external site does not imply an endorsement of the views, information or products provided or held by such websites.

By accessing Australian Kunzea Pty Ltd you agree to hold Australian Kunzea Pty Ltd, its assignees, licensees, owners, officers, moderators, administrators, webmasters and directors harmless from any loss, claim or damage arising from your use of any of the information and ideas contained on the site, including following suggestions or advice posted on any message boards or forums. 


We reserve the right to revise and amend this disclaimer notice from time to time and any revised version will be deemed to be applicable from the first date of publication on this website. Furthermore, you agree and acknowledge that Australian Kunzea Pty Ltd is entitled to provide services to you through subsidiaries or affiliated entities.  

Entire Agreement

You understand and agree that the above Terms constitute the entire general agreement between you and Australian Kunzea Pty Ltd. You may be subject to additional Terms and Conditions when you use, purchase or access other services, affiliate services or third-party content or material. No part of this site may be distributed or copies for any commercial purpose or financial gain.

All intellectual property rights in relation to this website are reserved and owned by Australian Kunzea Pty Ltd.

SMS Terms of Service

The Zea mobile message service (the "Service") is operated by Australian Kunzea Pty Ltd (“Australian Kunzea Pty Ltd”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

Text messages may be sent using an automatic telephone dialling system or other technology. Your consent to receive autodialed marketing text messages is not required as a condition of purchasing any goods or services. If you have opted in, the Service provides updates, alerts, and information (e.g., order updates, account alerts, etc.), as well as promotions, specials, and other marketing offers (e.g., cart reminders) from Australian Kunzea Pty Ltd via text messages through your wireless provider to the mobile number you provided. Message frequency varies. If you are based in Australia or the UK, click the unsubscribe link in any text message to cancel at any time. You'll receive a one-time opt-out confirmation text message. If you are based in the US or Canada, text the single keyword command STOP to +1 (855) 665-1784 or +1 (205) 236-7564. If you have subscribed to other Australian Kunzea Pty Ltd mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, email hello@zea.com.au.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honouring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number.  

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

Vouch Video Testimonials

Zea reserves rights to use any video testimonial submitted for marketing and promotional purposes. Submission of video testimonial grants permission to the Terms & Conditions. For any enquiries, please contact .

Zea and Base Compression NBL1 $10 Voucher

Zea is offering a $10 voucher for customers who entered the Zea and Base Compression NBL1 giveaway and were unsuccessful. To redeem, customers must use the code NBL1THANKYOU at checkout and spend more than $39 in a single transaction. The $10 voucher will expire 11.59pm AEDT 12 October 2023. This offer cannot be used in conjunction with any other offer. Zea reserves all rights to change the promotion's rules at any time.

Zea and Base Compression Giveaway

Zea and Base Compression are co-hosting a giveaway in celebration of the wrap-up of the NBL1 season, giving away 1 x $250 Base Compression Gift Card, 1 x $90 Zea Active Muscle Recovery Trio, 1 x $100 Zea eGift Card and 1 x signed NBL Jersey. Entrants must fill in their details on the giveaway page and tick the checkbox to agree to receiving future marketing communications from Zea and Base Compression, in order to enter the giveaway. This promotion is valid until 11.59pm 30th August AEST. By entering the giveaway, entrants agree to receiving future marketing communications from both Zea and Base Compression. The winner will be randomly drawn and notified on the 5th September. Zea reserves all rights to change the promotion rules at any time.

Zea Essentials Buy 3 Get 1 Free Offer

Zea is giving a free essential oil with every purchase of 3 essentials oils when the discount code FREEOIL is added to cart. To redeem, customers must add 4 essential oils to the cart and apply the code. The lowest priced oil will be automatically deducted from your order amount. Promo only applies to Zea Essential single 10ml essential oils and no other products. The code is valid for one use per customer with no minimum spend for the following period: 8:00am AEST on 7th August to 11.59pm AEST on 9 August. This offer cannot be used in conjunction with any other offer. Zea reserves all rights to change the promotion's rules at any time.

Zea $10 Survey Voucher

Zea is offering a $10 voucher for customers who participate in a customer survey from 23rd - 31st August 2023. To redeem, customers must enter the code received at completion of the survey and spend more than $49 in a single transaction. Survey ends 11.59pm AEST 31 August and the $10 voucher will expire 11.59pm AEST 14 September. This offer cannot be used in conjunction with any other offer. Zea reserves all rights to change the promotion's rules at any time.

World Kunzea Day Offer 

Zea is offering Buy 3, Get 1 Free offer to all online customers. Products included are limited to those in the Kunzea Collection only. Once 4 products have been added to the cart, the product of the lowest value will automatically be marked free. Single products and bundles are included in the promotion. Each individual bundle is considered as one “product”. Offer is available online only and promotion expires at 11:59 AEST 17 September 2023. This offer cannot be used in conjunction with any other offer. Zea reserves all rights to change the promotion's rules at any time.

Mystery Wellness Box

Individual items within the Mystery Wellness Box are not eligible for returns (refunds or exchanges). Limited amount of packs available, available until sold out. Please check our FAQ page for any further questions.